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Move Your Site From Another Host

Switching hosts is a common step, and it doesn't have to be scary. Moving a website is a straightforward transfer of your files, database, and domain. Here's how to do it cleanly with Blue Nebula Hosting.

What you'll need

  • Your new hosting details — the control-panel login sent in your welcome email
  • Your files — downloaded from your old host
  • Your database (if your site uses one, e.g. WordPress) — exported from your old host
  • Your domain access — so you can point it to us

Time: most sites can be moved in a few hours. There can be a short window during domain propagation (up to 48 hours) when some people see the old site and some see the new one.

Step 1 — Set up your site here

Log in to your control panel and add the domain you're moving — see Add a website. This creates the folder your site will live in.

Step 2 — Move your files

  1. On your old host, make a full copy of your site's files (all the folders and files for your website). Your old host usually has a "download a backup" or File Manager option.
  2. In your control panel here, use the File Manager to upload them — see Upload files.
  3. Put them in the correct folder for your domain (usually web/ or public_html/).

Step 3 — Move your database (if you have one)

If your site uses a database (WordPress, an online store, a membership site) you'll need to move it too:

  1. On your old host, export the database — usually an "Export" button. This creates a .sql file.
  2. Here, create a database in your control panel — see Create a database.
  3. Import the .sql file into your new database.
  4. Update your site's configuration file (e.g. wp-config.php for WordPress) with the new database name, username, and password.

Step 4 — Point your domain to us

Once everything is in place, update your domain's nameservers (or its A record) to point to Blue Nebula Hosting — see Point your domain.

Step 5 — Test before you cancel the old host

Visit your site and check:

  • The homepage loads correctly
  • Your pages, images, and links all work
  • Email works (if you have it)
  • Any forms or features work

Wait from a few minutes to 48 hours for DNS to settle, then test again. Once you're happy, you can cancel your old host — see Cancel a service.

Don't cancel your old host until your site is working here. Keep both running during the move so nothing goes down.

Some site builders store your old address in the database. If your images or links still point to the old address, let us know or update them — this is usually a quick fix once the content is in place.