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Set Up Your Devices

You can read your Email Hosting mailbox from your phone, your computer, or webmail — all in sync. Here's how to connect a device using your email's connection settings.

Get your connection settings

Before you connect a device, grab the settings for your account. In webmail, go to User Settings and find the link to configuration guides for email clients and smartphones — it lists your exact server, ports, and security settings.

Here's the settings page:

Your email connection settings

Typically you'll see:

Server Port Security
Incoming (IMAP) mail.example.com 993 SSL/TLS
Outgoing (SMTP) mail.example.com 465 SSL/TLS

Use your full email address as the username, and your mailbox password. If a device has trouble with your password (some older devices do), use an app password instead — see Change your password.

On your phone (iOS / Android)

  1. Open your mail app and choose Add account / Add email.
  2. Choose Other or IMAP (not a Google/Outlook auto-setup).
  3. Enter your full email address and password.
  4. For Incoming, pick IMAP and enter the IMAP server and port.
  5. For Outgoing, enter the SMTP server and port.
  6. Save — it usually verifies and fetches your mail.

On a computer

Outlook

  1. File → Add Account.
  2. Choose Manual setup and then IMAP/POP.
  3. Enter your address and password, then the IMAP and SMTP servers, ports, and security.
  4. Finish and Verify.

Apple Mail

  1. Mail → Add Account → Other Mail Account.
  2. Enter your name, email address, and password.
  3. Enter the Incoming (IMAP) and Outgoing (SMTP) servers and ports.
  4. Save.

Thunderbird

  1. Choose File → New → Existing Mail Account.
  2. Enter your name, email address, and password.
  3. If it can't auto-detect, enter the IMAP and SMTP servers and ports manually.

Still not connecting?

  • Use your full email address as the username (not just the part before @).
  • Match the security type (SSL/TLS) and port exactly.
  • Make sure the password is current (see Change your password).
  • Try webmail to confirm the account works first.

Using a security key or two-factor? It's easiest to log in to webmail to manage that, and to use an app password for your phone/computer mail app. See Change your password.